privacy policy

KR Property Revival (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.

This policy explains how we collect, use, store and protect your personal information when you engage with our services.

  1. Information We Collect

  • Your name

  • Contact information (email address and phone number)

  • Property location

  • Details you provide when interacting with us

  • Billing or purchase information

2. Why We Collect Your Information

We collect personal information in order to:

  • Provide accurate quotes

  • Arrange and deliver the services you request.

  • Send invoices, payment confirmations and service updates

  • Keep internal records of completed work

  • Improve our services and customer experience

  • Take before/after photos for documentation (and marketing only with your consent)

  • Contact you regarding:

    • Your job;

    • Access details;

    • Weather related changes.

3. Who we Share Information With

We may share information only with:

  • Trusted service providers who assist us in completing your job.

  • Payment processors for billing and payment handling.

  • Legal or regulatory authorities if required by law.

Information is shared solely to:

  • Complete the services you have requested.

  • Maintain accurate business records.

  • Process payments.

  • Meet legal and regulatory obligations.

We do not sell or rent your personal information.

4. Providing Information is Optional

Providing some information is optional. However, if you choose not to provide certain details (such as access instructions, photos or hazard information), this may limit our ability to:

  • Provide accurate quotes.

  • Ensure we can safely access the property;

  • complete the job safely; and/or

  • schedule work at the right time..

5. How we Keep Information Safe

We take reasonable steps to protect your personal information.

All information is stored in secure digital systems protected by passwords, restricted access and up to date security measures. Only KR Property Revival staff involved in delivering your service can access your information.

6. How long we keep your information

We retain personal information only for as long as necessary to:

  • Complete the requested service.

  • Manage invoicing, records or follow-up queries.

  • Meet our legal obligations.

Once information is no longer required:

  • Digital records are securely deleted or anonymised.

  • Any physical notes are securely shredded.

We do not keep personal information longer than necessary.

7. Your Rights

You have the right to:

  • Request a copy of the personal information we hold about you.

  • Request correction of any information you believe is incorrect.

To request access or correction of your information, please contact us at:

  • ✉️ admin@krpr.co.nz

  • 📞 027 425 0141